We're excited to announce the launch of ChronoWise, a purpose-built waitlist management platform designed specifically for luxury watch jewellers.
The Problem
Managing customer waitlists for high-demand timepieces has traditionally relied on spreadsheets, notebooks, and memory. As demand for luxury watches continues to outstrip supply, retailers need a better way to track interest, manage expectations, and make fair allocation decisions.
What ChronoWise Does
Developed in partnership with established UK watch retailers, ChronoWise brings structure and clarity to the allocation process:
- Customer Profiles — Track contact details, preferences, purchase history, and communication logs in one place
- Wishlist Pipeline — A visual pipeline with six status stages from initial interest through to final allocation
- Watch Catalogue — Organise inventory by reference number, complication, and availability
- Analytics & Insights — Understand demand patterns and conversion rates to inform smarter allocation decisions
Built for Jewellers, Not IT Teams
No technical expertise is required. ChronoWise was designed to be intuitive from day one, so retailers can focus on their customers rather than learning new software.
Security & Compliance
The platform includes enterprise-grade security as standard:
- GDPR compliance tools built in
- Two-factor authentication for all users
- Encrypted data storage to protect sensitive customer information
Try It Free
ChronoWise is available now with a 14-day free trial and no setup fees. Visit chronowise.co.uk to get started.